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.bubble{border-top-left-radius:7px}.visitor-messages .message.own .bubble{border-top-right-radius:7px;border-color:transparent}.visitor-messages .message-time{font-size:11px;margin-top:7px}.visitor-messages .visitor-avatar{font-size:19px}.visitor-messages .media-bubble{padding:7px}.visitor-messages .message-image{max-width:min(280px,60vw);max-height:350px}.visitor-messages .message-video{min-width:150px;max-width:min(300px,60vw)}.visitor-composer{display:flex;align-items:flex-end;background:#fafafa;padding:10px 13px calc(10px + env(safe-area-inset-bottom,0px));gap:13px;border-top:1px solid #e7e7e7;flex-shrink:0}.visitor-composer>.icon-button{width:30px;height:44px;padding:3px;color:#838383}.visitor-composer>.icon-button svg{width:26px;height:26px}.visitor-composer textarea{flex:1;min-width:0;border:1px solid #e1e1e1;border-radius:25px;box-shadow:0 0 1px #0001;padding:11px 17px;font-size:17px;line-height:25px;height:48px;max-height:120px;background:#fff;color:#333}.visitor-composer textarea::placeholder{color:#a1a1a1}.round-send{width:47px;height:47px;display:grid;place-items:center;border-radius:50%;background:#a4caff;color:#fff;flex-shrink:0;margin-bottom:1px}.round-send svg{width:27px;height:27px;stroke-width:1.6}.round-send:hover{background:#80b3ff}.round-send:disabled{opacity:.55}.visitor-connection{font-size:11px;color:#ad8a45;background:#fff8e7;text-align:center;padding:5px;flex-shrink:0}.login-page{min-height:100vh;min-height:100dvh;display:flex;align-items:center;justify-content:center;background:#f2f4f7;padding:24px}.login-card{background:white;border:1px solid #edf0f4;border-radius:21px;padding:34px 34px 25px;width:376px;max-width:100%;box-shadow:0 8px 40px #1b3f6d08;display:flex;flex-direction:column;align-items:center}.login-card>img{object-fit:contain}.login-card h1{font-size:21px;margin:13px 0 0;line-height:30px}.login-card>p{color:#9aa3ae;font-size:12px;margin:5px 0 27px;line-height:20px;text-align:center}.login-card label{display:block;width:100%;color:#697583;font-size:12px;margin-bottom:17px}.login-card input{width:100%;border:1px solid #e1e8f1;border-radius:10px;padding:11px 13px;margin-top:7px;font-size:13px}.login-card input::placeholder{color:#b4bcc6}.login-card>.primary-button{width:100%;margin-top:5px;height:42px}.login-card>.form-error{margin:0 0 8px;min-height:16px;color:#ef6169}.login-footnote{font-size:11px;color:#b4bac2;margin-top:25px;line-height:19px;text-align:center}.landing-card{padding-top:40px;padding-bottom:30px}.landing-card>p{margin:8px 0 25px}.report-list{max-height:460px;overflow:auto}.report-entry{padding:12px 0;border-bottom:1px solid var(--line);font-size:12px;line-height:21px}.report-entry strong{font-weight:500}.report-entry time{font-size:10px;color:#a8afb8;float:right}.report-entry p{margin:4px 0 0;color:#7c8793;white-space:pre-wrap;overflow-wrap:anywhere}::-webkit-scrollbar{width:7px;height:7px}::-webkit-scrollbar-track{background:transparent}::-webkit-scrollbar-thumb{border-radius:9px;background:#c1c5ca;border:1px solid transparent;background-clip:padding-box}.conversation-list::-webkit-scrollbar{width:7px}.conversation-list::-webkit-scrollbar-thumb{background:#b6bbc1;border:1px solid white;border-radius:8px}
@media(min-width:1100px){.visitor-header{padding-left:28px;padding-right:28px}.visitor-messages{padding:25px 28px}.visitor-messages .message-body{max-width:min(76%,850px)}.visitor-composer{padding-left:25px;padding-right:25px}.visitor-agent-info{flex:initial;min-width:170px}.visitor-header-actions{margin-left:15px}.visitor-composer textarea{max-width:none}}
@media(max-width:800px){.desk-layout{grid-template-columns:280px minmax(0,1fr)}.brand-bar{padding:0 8px;gap:6px}.brand-actions .icon-button{width:30px}.inbox-tools{gap:6px;padding:8px 9px}.contact-actions{gap:3px}.conversation-item{padding-left:14px;padding-right:11px}.editor-toolbar{gap:18px;padding:0 16px}.desktop-editor textarea{padding-left:16px}.editor-footer{padding-left:16px}.message-body{max-width:83%}.message-image{max-width:210px}.visitor-header{padding:14px 14px;gap:9px}.visitor-agent-info>strong{font-size:17px}.visitor-agent-avatar{width:41px;height:45px}.visitor-header-actions{gap:7px}.visitor-pill{font-size:12px;padding:4px 10px;height:30px}.visitor-pill svg{width:14px;height:14px}.visitor-header-actions .icon-button{width:26px}.visitor-agent-info p{font-size:11px}.visitor-agent-status{font-size:12px}}
@media(max-width:600px),(max-width:950px) and (pointer:coarse) and (orientation:landscape){.desk-layout{display:block}.sidebar{width:100%;height:100%}.brand-bar{padding:0 15px}.brand-name{width:75px;min-width:75px}.brand-actions{justify-content:flex-end;gap:17px}.inbox-tools{justify-content:space-around;padding:8px 15px}.inbox-tools .availability{width:auto}.inbox-tools .availability span{max-width:none}.conversation-item{height:81px;padding:11px 20px;gap:12px}.contact-name{max-width:150px}.contact-info{max-width:none}.contact-actions{gap:14px}.contact-meta{max-width:230px}.workspace{display:none;height:100%}.desk-layout.chat-open .sidebar{display:none}.desk-layout.chat-open .workspace{display:flex}.mobile-back{display:inline-flex;width:23px;padding:2px}.conversation-header{padding-left:10px}.desktop-editor{height:177px}.editor-toolbar{gap:23px}.tool{font-size:12px}.editor-footer>span{font-size:10px}.chat-messages{padding:15px 10px 20px}.message{gap:7px;margin-bottom:21px}.message .message-avatar{width:30px;height:30px;font-size:14px}.message-body{max-width:82%}.bubble{font-size:13px;line-height:1.65;padding:9px 11px}.message-image{max-width:230px;max-height:280px}.message-video{max-width:240px;min-width:180px}.visitor-header{min-height:96px;padding:14px 12px;gap:8px;flex-wrap:wrap;position:relative}.visitor-agent-avatar{width:38px;height:43px}.visitor-agent-info{flex:1;min-width:120px;padding-right:24px}.visitor-agent-info>strong{font-size:17px;line-height:24px}.visitor-agent-info p{font-size:11px;line-height:17px}.visitor-agent-status{font-size:12px;line-height:17px}.visitor-header-actions{position:absolute;right:12px;top:16px;gap:6px;max-width:50%}.visitor-header-actions .icon-button{position:absolute;right:0;top:43px;width:25px;height:23px;padding:2px}.visitor-pill{height:27px;border-radius:18px;font-size:11px;gap:3px;padding:3px 8px}.visitor-pill svg{width:13px;height:13px}#visitor-name-button{max-width:118px;min-width:75px}#visitor-name-button span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis}#report-button{position:absolute;right:0;top:34px;font-size:10px;height:25px;transform:translateX(-33px)}.visitor-header-actions .icon-button{top:35px}.visitor-messages{padding:19px 12px}.visitor-messages .message{gap:8px;margin-bottom:25px}.visitor-messages .message-avatar{width:35px;height:37px;font-size:16px}.visitor-messages .message-body{max-width:82%}.visitor-messages .bubble{font-size:16px;line-height:1.65;padding:10px 12px;border-radius:17px}.visitor-messages .message-time{font-size:10px;margin-top:7px}.visitor-messages .media-bubble{padding:6px}.visitor-composer{padding:9px 10px calc(9px + env(safe-area-inset-bottom,0px));gap:10px}.visitor-composer textarea{font-size:16px;padding:10px 15px;line-height:23px;height:45px}.visitor-composer>.icon-button{width:27px;height:43px}.visitor-composer>.icon-button svg{width:24px;height:24px}.round-send{width:44px;height:44px}.round-send svg{width:25px;height:25px}.modal-overlay{padding:12px}.modal{max-height:calc(100dvh - 24px)}.profile-modal{width:356px}.login-card{padding:28px 25px 24px}.toast-stack{top:12px}.profile-modal .modal-body{padding-left:20px;padding-right:20px}}

/* Square profile dialog: centered by the overlay, with a scrolling body and fixed actions. */
.modal.profile-modal{--profile-size:min(640px,calc(100vw - 32px),calc(var(--viewport-height,100dvh) - 32px));display:flex;flex-direction:column;width:var(--profile-size);height:var(--profile-size);min-height:0;max-width:100%;max-height:none;overflow:hidden;scrollbar-gutter:auto;border:1px solid #e1e7ef;border-radius:4px;box-shadow:0 16px 48px #172b4d24}
.profile-modal .modal-header{flex:0 0 auto;padding:17px 20px 14px;border-bottom:1px solid var(--line);gap:12px}
.profile-modal .modal-header h2{font-size:17px;line-height:24px;color:#253248}
.profile-modal .modal-close{width:26px;height:26px;border-radius:4px}
.profile-modal .modal-body{flex:1;min-height:0;padding:18px 20px;overflow:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.profile-modal .profile-grid{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);column-gap:22px;align-items:start}
.profile-modal .profile-basic,.profile-modal .auto-settings{min-width:0}
.profile-modal .profile-section-title{margin:0 0 13px;color:#43516a;font-size:13px;font-weight:600;line-height:20px}
.profile-modal .profile-avatar-block{display:flex;align-items:center;gap:11px;padding:0;margin-bottom:15px;text-align:left}
.profile-modal .profile-avatar-button{width:60px;height:60px;flex-shrink:0;margin:0}
.profile-modal .profile-avatar-button>img{width:60px;height:60px;object-fit:contain}
.profile-modal .profile-avatar-block>span{margin:0;font-size:10px;line-height:17px;color:#a0a9b5}
.profile-modal .avatar-edit-badge{right:0;bottom:0;width:20px;height:20px}
.profile-modal .avatar-edit-badge svg{width:12px;height:12px}
.profile-modal .field{margin-bottom:12px;font-size:11px;line-height:18px}
.profile-modal .field input,.profile-modal .field textarea{border-radius:4px;font-size:12px;line-height:20px;padding:8px 10px;margin-top:5px}
.profile-modal .field input{height:36px}
.profile-modal #profile-bio{height:68px}
.profile-modal .field .count{margin-top:4px;line-height:15px;font-size:10px}
.profile-modal .setting-card{gap:10px;padding:10px;border-radius:4px;margin-bottom:0}
.profile-modal .setting-card>div{flex:1;min-width:0}
.profile-modal .setting-title{font-size:12px;line-height:19px}
.profile-modal .setting-desc{font-size:10px;line-height:17px;color:#a0a9b5}
.profile-modal .notification-permission{flex-wrap:wrap;gap:5px 9px;margin:10px 0 0;font-size:10px;line-height:18px}
.profile-modal .notification-permission button{font-size:10px}
.profile-sound-settings{margin-top:14px;padding-top:14px;border-top:1px solid var(--line)}
.profile-sound-choice{display:flex;align-items:center;gap:8px;margin-top:10px}
.profile-sound-choice select{flex:1;min-width:0;height:32px;padding:0 9px;border:1px solid #e0e7f0;border-radius:4px;background:#fff;color:#65748b;font-size:11px}
.profile-sound-choice button,.profile-sound-upload button{display:inline-flex;align-items:center;justify-content:center;gap:4px;flex-shrink:0;height:30px;padding:0 9px;border:1px solid #dce6f5;border-radius:4px;background:#f6f9fe;color:#5e87bb;font-size:11px;white-space:nowrap}
.profile-sound-choice svg{width:13px;height:13px}
.profile-sound-volume{display:flex;align-items:center;gap:8px;margin-top:12px;color:#91a0b2;font-size:11px;line-height:18px}
.profile-sound-volume input{flex:1;min-width:0;width:0;padding:0;accent-color:var(--blue)}
.profile-sound-volume output{width:32px;text-align:right;font-size:10px;color:#8193ab}
.profile-sound-upload{display:flex;align-items:center;flex-wrap:wrap;gap:7px;margin-top:12px}
.profile-sound-upload span{width:100%;overflow-wrap:anywhere;color:#a4afbd;font-size:10px;line-height:17px}
.profile-sound-state{margin:8px 0 0;font-size:10px;line-height:17px;color:#9ca9ba}
.profile-modal .profile-account-actions,.profile-modal .profile-save-actions{display:flex;align-items:center;flex:0 1 auto;flex-wrap:wrap;min-width:0;max-width:100%;margin:0;padding:0;border:0}
.profile-modal .profile-account-actions{justify-content:flex-end;gap:4px}
.profile-modal .profile-save-actions{justify-content:flex-end;gap:10px}
.profile-modal .auto-settings{border-top:0;border-left:1px solid var(--line);padding:0 0 0 22px}
.profile-modal .auto-settings>.setting-card{margin:0 0 15px;padding:0;border:0}
.profile-modal .auto-settings .profile-section-title{margin-bottom:3px}
.profile-modal .profile-field-heading{display:flex;align-items:baseline;flex-wrap:wrap;gap:1px 7px;color:#788697}
.profile-modal .profile-field-heading small{font-size:10px;color:#a3acb8;line-height:16px}
.profile-modal .auto-settings .field textarea{height:68px;font-size:12px;line-height:20px;padding:8px 10px}
.profile-modal .attachment-box{width:42px;height:42px;margin:0 0 12px;border-radius:4px;font-size:8px;gap:2px}
.profile-modal .attachment-box svg{width:16px;height:16px}
.profile-modal .attachment-box img{border-radius:2px}
.profile-modal .remove-attachment{font-size:10px;margin-bottom:12px}
.profile-modal .timeout-controls{gap:5px;flex-wrap:wrap;margin:1px 0 0;font-size:10px;line-height:18px}
.profile-modal .timeout-controls select{width:44px;border-radius:4px;padding:5px}
.profile-modal .timeout-controls .primary-button{min-height:31px;padding:6px 9px;border-radius:4px;font-size:10px;white-space:nowrap}
.profile-modal>.profile-footer{display:block;flex:0 0 auto;margin:0;padding:12px 20px;border-top:1px solid var(--line);background:#fff}
.profile-modal .profile-footer-actions{display:flex;align-items:center;justify-content:flex-end;gap:22px;min-height:0;border-radius:0}
.profile-modal .profile-footer-actions button{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;width:88px;min-width:88px;height:34px;min-height:34px;padding:0 6px;border:1px solid transparent;border-radius:4px;font-size:12px;line-height:18px;white-space:nowrap}
.profile-modal .profile-footer-actions .secondary-button{background:#f4f4f5;color:#5b626a}
.profile-modal .profile-footer-actions .secondary-button:hover{background:#eaeef4}
.profile-modal .profile-footer .form-error{min-height:0;max-height:54px;overflow:auto;margin:0 0 9px;font-size:11px;line-height:18px}
.profile-modal .profile-footer .form-error:empty{display:none}
@media(max-width:600px),(max-height:580px){.profile-modal .profile-grid{grid-template-columns:minmax(0,1fr);row-gap:20px}.profile-modal .auto-settings{border-left:0;border-top:1px solid var(--line);padding:17px 0 0}.profile-modal .modal-header{padding:13px 16px 11px}.profile-modal .modal-body{padding:15px 16px}.profile-modal>.profile-footer{padding:10px 16px}.profile-modal .profile-footer-actions{flex-wrap:wrap;gap:10px}}
@media(max-width:380px){.profile-modal .profile-footer-actions button{width:80px;min-width:80px;padding:0 3px}}

/* Bounded reports panel: the columns and pager remain aligned as records grow. */
.modal.reports-modal{display:flex;flex-direction:column;width:min(960px,calc(100vw - 32px));height:min(580px,calc(var(--viewport-height,100dvh) - 32px));min-height:0;max-width:100%;max-height:none;overflow:hidden;scrollbar-gutter:auto;border:1px solid #e1e7ef;border-radius:4px;box-shadow:0 16px 48px #172b4d24}
.reports-modal .modal-header{flex-shrink:0;padding:17px 20px 14px;border-bottom:1px solid var(--line)}
.reports-modal .modal-header h2{font-size:16px;line-height:24px;color:#253248}
.reports-modal .modal-close{width:26px;height:26px;border-radius:4px}
.reports-modal .modal-body{display:flex;flex-direction:column;flex:1;min-height:0;padding:0;overflow:hidden}
.reports-toolbar{display:flex;align-items:center;justify-content:space-between;flex-shrink:0;gap:12px;padding:12px 18px}
.reports-toolbar>div{display:flex;align-items:baseline;gap:12px;min-width:0}
.reports-toolbar strong{font-size:12px;font-weight:500;color:#58667b}
.reports-toolbar span{font-size:11px;color:#a1abba}
.reports-toolbar .secondary-button{min-width:56px;height:30px;min-height:30px;padding:0 12px;border-radius:4px;font-size:12px}
.reports-new{flex-shrink:0;margin:0 18px 10px;padding:8px 12px;border:1px solid #d9e7fc;border-radius:4px;background:#f0f6ff;color:#4e83c5;font-size:11px;text-align:left;line-height:18px}
.reports-new:hover{background:#e6f0ff}
.reports-modal .report-list{flex:1;min-height:0;max-height:none;padding:0;overflow:auto;overscroll-behavior:contain;scrollbar-gutter:stable}
.reports-columns,.reports-modal .report-entry{display:grid;grid-template-columns:110px minmax(0,220px) 156px 88px minmax(134px,1fr);column-gap:12px}
.reports-columns{position:sticky;top:0;z-index:1;padding:10px 18px;border-top:1px solid var(--line);border-bottom:1px solid var(--line);background:#f8fafc;color:#9ba6b6;font-size:11px;line-height:18px}
.reports-columns .report-actions-heading{text-align:center}
.reports-modal .report-entry{min-width:0;margin:0;padding:14px 18px;border-bottom:1px solid var(--line);font-size:12px;line-height:20px}
.reports-modal .report-entry:hover{background:#fbfcfe}
.report-author,.report-main{min-width:0}
.reports-modal .report-author strong{display:block;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:12px;font-weight:500;color:#43516a}
.report-author>span{display:block;margin-top:3px;font-size:10px;color:#adb5c1}
.reports-modal .report-content{margin:0;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;color:#69778d;font-size:12px;line-height:20px}
.report-entry.is-collapsible:not(.is-expanded) .report-content{display:-webkit-box;-webkit-box-orient:vertical;-webkit-line-clamp:2;overflow:hidden}
.reports-modal .report-expand{margin-top:5px;padding:0;color:#548bd0;font-size:11px;line-height:18px}
.reports-modal .report-entry time{float:none;margin:0;white-space:nowrap;color:#a1acbb;font-size:10px;line-height:20px}
.report-ip,.report-actions{min-width:0}
.report-actions{display:flex;justify-content:center;align-items:flex-start}
.report-ip-value{display:block;font-family:ui-monospace,SFMono-Regular,Consolas,monospace;font-size:11px;line-height:18px;overflow-wrap:anywhere;word-break:break-all;color:#74859b}
.report-ip-label{display:none}
.report-ip-reference{display:inline-block;margin-top:3px;color:#a6afbd;font-size:10px;line-height:16px}
.report-block-button{min-width:64px;height:28px;padding:0 8px;border:1px solid #ffd3d7;border-radius:4px;background:#fff4f4;color:#e66c73;font-size:11px;line-height:18px;white-space:nowrap}
.report-block-button:hover:not(:disabled){background:#ffe9eb}
.report-block-button.is-blocked{border-color:#e0e6ee;background:#f6f8fb;color:#76869b}
.report-block-button.is-blocked:hover:not(:disabled){background:#eaf1fa}
.reports-ip-hint{flex-shrink:0;margin:0;padding:8px 18px;border-top:1px solid var(--line);font-size:10px;line-height:17px;color:#a1acbb;background:#fbfcfe}
.reports-footer{display:flex;align-items:center;justify-content:space-between;flex-shrink:0;flex-wrap:wrap;gap:10px;padding:12px 18px;border-top:1px solid var(--line);background:#fff}
.reports-footer>span{font-size:11px;color:#9ba6b6;white-space:nowrap}
.reports-pagination{display:flex;align-items:center;gap:6px}
.reports-pagination button{height:30px;min-width:44px;padding:0 9px;border:1px solid #e1e7ef;border-radius:4px;background:#fff;color:#738298;font-size:11px;line-height:18px;white-space:nowrap}
.reports-pagination button:hover:not(:disabled){border-color:#a9c7ed;color:#4d85cc;background:#f6f9fe}
.reports-state{display:flex;flex-direction:column;align-items:center;justify-content:center;gap:10px;min-height:220px;padding:30px 20px;text-align:center;font-size:12px;line-height:20px;color:#a0aabb}
.reports-state>svg{width:32px;height:32px;margin-bottom:3px;color:#a9bfdd}
.reports-state>strong{font-size:13px;font-weight:500;color:#8290a5}
.reports-state>span{font-size:11px}
.reports-state .primary-button{min-height:32px;padding:6px 13px;border-radius:4px;font-size:12px}
@media(max-width:780px){.reports-modal .modal-header{padding:14px 16px 12px}.reports-toolbar{padding:11px 14px}.reports-toolbar span{display:none}.reports-new{margin-left:14px;margin-right:14px}.reports-columns{display:none}.reports-modal .report-entry{grid-template-columns:minmax(0,1fr) auto;gap:8px 10px;padding:12px 14px}.report-author{grid-column:1;grid-row:1}.reports-modal .report-entry time{grid-column:2;grid-row:1}.report-main{grid-column:1/-1;grid-row:2}.report-ip{grid-column:1;grid-row:3}.report-actions{grid-column:2;grid-row:3;align-self:center;justify-self:end}.report-ip-label{display:block;font-size:10px;line-height:17px;color:#aab3bf}.reports-ip-hint{padding:8px 14px}.reports-footer{padding:10px 14px}.reports-pagination{margin-left:auto;gap:4px}.reports-pagination button{padding:0 7px}.reports-state{min-height:180px}}

/* Denied visitor routes contain no conversation data. */
.access-denied-page{min-height:100vh;min-height:100dvh;margin:0;padding:24px;display:grid;place-items:center;background:#f3f5f8}
.access-denied-card{max-width:100%;width:360px;padding:32px 24px;border:1px solid #e3e8ef;border-radius:4px;background:#fff;text-align:center}
.access-denied-card h1,.visitor-blocked-state h2{margin:0 0 12px;font-size:20px;font-weight:500;color:#59677c}
.access-denied-card p,.visitor-blocked-state p{margin:0;font-size:13px;line-height:22px;color:#8c99ac}
.visitor-blocked-state{position:absolute;inset:0;padding:28px;display:flex;flex-direction:column;align-items:center;justify-content:center;text-align:center}
.visitor-blocked-state>span{margin-top:12px;font-size:11px;line-height:20px;color:#a5afbd}

/* Search stays above the scrolling conversation list on desktop and mobile. */
.conversation-search{flex-shrink:0;padding:10px 12px;border-bottom:1px solid var(--line);background:#fff}
.conversation-search-controls{display:flex;align-items:center;gap:8px;min-width:0}
.conversation-search-controls .conversation-search-field{flex:1;min-width:0}
.conversation-read-filter{position:relative;display:block;flex:0 0 82px;min-width:0}
.conversation-read-filter::after{content:"";position:absolute;right:12px;top:13px;width:5px;height:5px;border-right:1px solid #94a2b5;border-bottom:1px solid #94a2b5;transform:rotate(45deg);pointer-events:none}
.conversation-filter-trigger{display:block;width:100%;height:34px;padding:0 24px 0 10px;border:1px solid #e1e7ef;border-radius:4px;background:#f8fafc;color:#7d8a9d;font-size:12px;line-height:20px;text-align:left;cursor:pointer}
.conversation-filter-trigger:focus-visible,.conversation-filter-trigger.is-active,.conversation-filter-trigger[aria-expanded="true"]{border-color:#8db9ef;background:#f2f7ff;color:#5288cd}
.conversation-filter-trigger:disabled{cursor:default;opacity:.55}
.conversation-filter-menu{position:absolute;top:calc(100% + 5px);right:0;z-index:50;width:172px;max-width:calc(100vw - 24px);max-height:max(40px,calc(var(--viewport-height,100dvh) - 170px));overflow-y:auto;overscroll-behavior:contain;padding:5px;border:1px solid #dfe6ef;border-radius:4px;background:#fff;box-shadow:0 5px 18px #243e5d1a}
.conversation-filter-menu>button{display:flex;align-items:center;justify-content:space-between;gap:10px;width:100%;min-height:34px;padding:7px 10px;border:0;border-radius:3px;background:#fff;color:#64748b;font-size:12px;line-height:20px;text-align:left;white-space:nowrap;cursor:pointer}
.conversation-filter-menu>button:hover,.conversation-filter-menu>button:focus-visible{background:#f0f6ff;color:#2d7cf6;outline:2px solid #bad6ff;outline-offset:-2px}
.conversation-filter-menu>[role="menuitemradio"][aria-checked="true"]{background:#eaf3ff;color:#2d7cf6;font-weight:600}
.conversation-filter-menu>[role="menuitemradio"][aria-checked="true"]::after{content:"✓";font-size:12px}
.conversation-filter-divider{height:1px;margin:5px 3px;background:#edf0f5}
.conversation-filter-switch{position:relative;display:block;flex:0 0 28px;width:28px;height:16px;border-radius:3px;background:#d5dde7;transition:background .15s}
.conversation-filter-switch::after{content:"";position:absolute;left:2px;top:2px;width:12px;height:12px;border-radius:2px;background:#fff;box-shadow:0 1px 2px #64748b33;transition:transform .15s}
.conversation-hide-silent[aria-checked="true"] .conversation-filter-switch{background:#2d7cf6}
.conversation-hide-silent[aria-checked="true"] .conversation-filter-switch::after{transform:translateX(12px)}
.conversation-search-field{display:flex;align-items:center;gap:7px;min-width:0;height:34px;padding:0 9px;border:1px solid #e1e7ef;border-radius:4px;background:#f8fafc;color:#9ba6b4;transition:border-color .15s,background .15s}
.conversation-search-field:focus-within{border-color:#8db9ef;background:#fff}
.conversation-search-field>svg{width:14px;height:14px}
.conversation-search-field input{flex:1;min-width:0;width:0;height:100%;padding:0;border:0;border-radius:0;background:transparent;color:#46566d;font-size:12px;line-height:20px}
.conversation-search-field input::placeholder{color:#a2acb9}
.conversation-search-field input::-webkit-search-cancel-button{-webkit-appearance:none}
.conversation-search-field button{display:grid;place-items:center;flex-shrink:0;width:20px;height:22px;padding:3px;border-radius:3px;color:#9aa5b4}
.conversation-search-field button:hover{background:#eaf0f7;color:#5589cc}
.conversation-search-field button svg{width:13px;height:13px}
.conversation-search-status{margin:7px 1px 0;color:#98a3b2;font-size:11px;line-height:16px}

/* Share dialog: compact rectangular controls and a clear link hierarchy. */
.modal.share-modal{width:370px;scrollbar-gutter:auto;border:1px solid #e1e7ef;border-radius:4px;box-shadow:0 16px 48px #172b4d24}
.share-modal .modal-header{padding:18px 22px 15px;border-bottom:1px solid var(--line);gap:12px}
.share-modal .modal-header h2{font-size:16px;line-height:24px;font-weight:600;color:#253248}
.share-modal .modal-close{width:26px;height:26px;border-radius:4px;color:#9aa5b3}
.share-modal .modal-body{padding:17px 22px 20px}
.share-modal .modal-description{margin:0;color:#7c8797;font-size:12px;line-height:20px;overflow-wrap:anywhere}
.share-modal .share-qr-panel{display:grid;place-items:center;padding:14px;margin:15px 0 19px;border:1px solid #edf1f6;border-radius:4px;background:#f8fafc}
.share-modal .qr-frame{width:180px;height:180px;padding:8px;border:1px solid #e5eaf1;border-radius:4px;background:#fff;display:grid;place-items:center}
.share-modal .qr-frame svg{display:block;width:100%;height:100%;stroke:none;fill:#000}
.share-modal .share-link-section+.share-link-section{margin-top:18px}
.share-modal .share-section-heading{display:flex;align-items:center;justify-content:space-between;gap:10px;margin-bottom:8px}
.share-modal .share-section-heading h3{margin:0;font-size:12px;line-height:20px;font-weight:600;color:#43516a}
.share-modal .share-recommendation{padding:1px 6px;border:1px solid #dbe9fc;border-radius:3px;background:#f0f6ff;color:#5486c4;font-size:10px;line-height:16px;white-space:nowrap}
.share-modal .copy-row{display:flex;align-items:center;gap:8px;height:42px;padding:6px 7px 6px 10px;border:1px solid #dfe6ef;border-radius:4px;background:#fff;transition:border-color .15s}
.share-modal .copy-row:focus-within{border-color:#86b4ee}
.share-modal .copy-row input{flex:1;min-width:0;padding:0;border:0;border-radius:0;background:transparent;color:#657287;font-size:12px;line-height:20px;text-overflow:ellipsis}
.share-modal .copy-row button{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;min-width:46px;height:28px;padding:0 10px;border:1px solid var(--blue);border-radius:4px;background:var(--blue);color:#fff;font-size:12px;line-height:1;white-space:nowrap}
.share-modal .copy-row button:hover{background:#2173ef;border-color:#2173ef}
.share-modal .copy-row.landing{background:#f8fafc}
.share-modal .copy-row.landing button{background:#fff;color:#4382d2;border-color:#cbdcf3}
.share-modal .copy-row.landing button:hover{background:#edf5ff;border-color:#8eb6e9}
.share-modal .share-note{margin:-1px 0 9px;color:#8c97a7;font-size:11px;line-height:18px}
.share-modal .share-address-hint{margin:13px 0 0;padding:8px 10px;border-left:2px solid #a6c7ed;border-radius:2px;background:#f1f6fc;color:#6c819b;font-size:11px;line-height:18px;overflow-wrap:anywhere}
.share-modal .share-address-hint:empty{display:none}
.share-modal .share-settings{margin-top:16px;padding-top:13px;border-top:1px solid var(--line);font-size:12px;color:#8592a4}
.share-modal .share-settings summary{display:flex;align-items:center;gap:7px;list-style:none;cursor:pointer;color:#548bd0;line-height:20px}
.share-modal .share-settings summary::-webkit-details-marker{display:none}
.share-modal .share-settings summary::before{content:"";width:6px;height:6px;border-right:1px solid currentColor;border-bottom:1px solid currentColor;transform:rotate(-45deg);transition:transform .15s}
.share-modal .share-settings[open] summary::before{transform:rotate(45deg)}
.share-modal .share-settings .field{margin:14px 0 10px;font-size:11px}
.share-modal .share-settings input{height:36px;padding:8px 10px;border-radius:4px;font-size:12px}
.share-modal .share-settings .primary-button{width:100%;min-height:34px;padding:7px 10px;border-radius:4px;font-size:12px;white-space:nowrap}

/* Dynamic viewport follows the software keyboard; safe areas also cover landscape. */
.desk-layout{grid-template-columns:296px minmax(0,1fr) 280px}
.visitor-panel{display:flex;flex-direction:column;min-height:0;min-width:0;border-left:1px solid var(--line);background:#fff}
.visitor-panel-heading{height:53px;flex-shrink:0;display:flex;align-items:center;justify-content:space-between;padding:0 18px;border-bottom:1px solid var(--line)}
.visitor-panel-heading h2{display:flex;align-items:center;align-self:stretch;position:relative;margin:0;color:var(--blue);font-size:13px;font-weight:500}
.visitor-panel-heading h2::after{content:"";height:2px;position:absolute;bottom:0;left:0;right:0;background:var(--blue)}
.visitor-panel-scroll{overflow-y:auto;overscroll-behavior:contain;flex:1;min-height:0;padding:0 16px 24px;scrollbar-width:thin;scrollbar-gutter:stable}
.visitor-summary{text-align:center;padding:24px 0 20px}
.visitor-summary .info-avatar{width:58px;height:58px;margin:auto;font-size:21px}
.visitor-summary h3{margin:14px 0 10px;font-size:14px;font-weight:500;line-height:22px;overflow-wrap:anywhere}
.visitor-summary-actions{display:flex;align-items:center;justify-content:center;gap:8px}
.visitor-online{display:inline-flex;align-items:center;gap:4px;border:1px solid #d6eee4;background:#f6fcf9;color:#36a67b;padding:1px 6px;border-radius:3px;font-size:11px;line-height:18px}
.visitor-online::before{content:"";width:4px;height:4px;border-radius:50%;background:currentColor}
.visitor-online.offline{border-color:#e5e9ef;background:#f8f9fb;color:#a3adba}
.info-edit-button{display:inline-flex;align-items:center;justify-content:center;gap:4px;height:26px;padding:0 9px;background:var(--blue);color:#fff;border:1px solid var(--blue);border-radius:4px;font-size:11px;line-height:1;white-space:nowrap}
.info-edit-button svg{width:12px;height:12px}
.visitor-detail-list{margin:0;padding:14px 0 16px;border-top:1px solid var(--line);border-bottom:1px solid var(--line)}
.visitor-detail-list>div{display:grid;grid-template-columns:62px minmax(0,1fr);gap:8px;padding:9px 0;align-items:start;font-size:11px;line-height:20px}
.visitor-detail-list dt{color:#9ca6b4}
.visitor-detail-list dd{margin:0;text-align:right;color:#657287;overflow-wrap:anywhere;user-select:text}
.visitor-detail-list .visitor-device{font-size:11px;line-height:21px;white-space:pre-wrap}
.visitor-restrictions{padding:20px 0;border-bottom:1px solid var(--line)}
.visitor-panel h3{line-height:20px}
.visitor-restrictions h3,.visitor-ip-section h3{margin:0 0 9px;font-size:12px;font-weight:600;color:#46536a}
.visitor-panel-hint{margin:0 0 12px;font-size:11px;line-height:19px;color:#a2aab6}
.visitor-ban-row{display:flex;align-items:center;gap:9px}
.info-block-button{height:30px;padding:0 10px;border:1px solid #f4ccd0;border-radius:4px;background:#fff5f5;color:#e4707b;font-size:12px;white-space:nowrap}
.info-block-button.is-blocked{border-color:#cdddf3;background:#f5f9ff;color:#5484bc}
.visitor-restriction-state{font-size:11px;color:#68af8a}
.visitor-restriction-state.is-blocked{color:#e48b92}
.visitor-ip-section{padding-top:20px}
.visitor-ip-section h3{display:flex;align-items:center;gap:6px}
.visitor-ip-section h3 span{min-width:17px;padding:0 4px;background:#f1f4f8;border:1px solid #e7ecf3;border-radius:3px;color:#93a0b2;text-align:center;font-size:10px;font-weight:400;line-height:16px}
.visitor-ip-section h3 span:empty{display:none}
.visitor-ip-add{display:flex;align-items:center;gap:7px}
.visitor-ip-add input{flex:1;min-width:0;width:0;height:32px;padding:0 8px;border:1px solid #e5eaf0;border-radius:4px;color:#64748a;background:#fafbfd;font-size:11px}
.visitor-ip-add>button{display:flex;align-items:center;justify-content:center;gap:3px;flex-shrink:0;min-width:59px;height:32px;padding:0 8px;border:1px solid #f2a9af;border-radius:4px;background:#f47880;color:#fff;font-size:11px;white-space:nowrap}
.visitor-ip-add>button svg{width:12px;height:12px}
.visitor-current-ip-state{margin:7px 0 0;font-size:10px;line-height:18px;color:#d98b91}
.visitor-current-ip-state:empty{display:none}
.visitor-ip-item{display:flex;align-items:center;gap:6px;padding:10px 0;border-bottom:1px solid #f0f3f7;font-size:11px;line-height:18px}
.visitor-ip-item span{flex:1;min-width:0;overflow-wrap:anywhere;color:#78869b;user-select:text}
.visitor-ip-item button{flex-shrink:0;padding:3px 7px;border:1px solid #e0e7f0;border-radius:3px;background:#fff;color:#7292bb;font-size:11px;line-height:18px}
.visitor-blocks-message,.visitor-panel-placeholder{margin:0;padding:21px 0;text-align:center;font-size:11px;line-height:20px;color:#a6afbd;overflow-wrap:anywhere}
.visitor-panel-placeholder{padding-top:48px}
.visitor-blocks-message button,.visitor-panel-placeholder button,.visitor-blocks-more{padding:5px 9px;border:1px solid #e0e8f3;border-radius:4px;background:#f8faff;color:#7295bf;font-size:11px;line-height:18px}
.visitor-blocks-message button{margin-left:6px}
.visitor-blocks-more{margin-top:12px;width:100%}
.visitor-panel-close,.visitor-info-toggle,.visitor-panel-scrim{display:none}
.visitor-edit-modal .modal-header,.visitor-edit-modal .modal-body{padding-left:22px;padding-right:22px}
.visitor-edit-modal,.visitor-edit-modal input,.visitor-edit-modal .primary-button,.visitor-edit-modal .secondary-button{border-radius:4px}
@media(max-width:1000px){
  .desk-layout{grid-template-columns:296px minmax(0,1fr)}
  .visitor-info-toggle{display:inline-flex;align-items:center;justify-content:center;gap:4px;flex-shrink:0;height:27px;padding:0 8px;border:1px solid #dce7f7;border-radius:4px;background:#f5f9ff;color:#618dca;font-size:11px;white-space:nowrap}
  .visitor-info-toggle svg{width:13px;height:13px}
  .visitor-panel{position:fixed;top:0;right:0;bottom:auto;height:var(--chat-height,100dvh);width:min(300px,calc(100vw - 24px));z-index:45;box-shadow:-8px 0 28px #20385814;visibility:hidden;transform:translateX(100%);transition:transform .18s ease,visibility .18s}
  .visitor-panel-close{display:inline-flex;width:27px;height:27px;padding:5px;border-radius:4px}
  .desk-layout.info-open .visitor-panel{visibility:visible;transform:translateX(0)}
  .visitor-panel-scrim{display:block;position:fixed;inset:0;z-index:44;width:100%;height:100%;padding:0;background:#26354c38}
  .visitor-panel-heading{padding-right:max(14px,env(safe-area-inset-right,0px))}
  .visitor-panel-scroll{padding-bottom:max(24px,env(safe-area-inset-bottom,0px))}
}
@media(max-width:800px){.desk-layout{grid-template-columns:280px minmax(0,1fr)}}
@media(max-width:600px){.conversation-header{gap:5px;padding-right:9px}.visitor-info-toggle{padding:0 6px}.visitor-info-toggle svg{display:none}.conversation-header .end-button{padding:4px 8px;font-size:11px}}
@media(prefers-reduced-motion:reduce){.visitor-panel{transition:none}}
.desk-layout,.visitor-page{height:var(--chat-height,100dvh)}
.modal{max-height:calc(var(--viewport-height,100dvh) - 32px)}
#quick-cards{max-height:min(var(--quick-grid-height,96px),max(0px,calc(var(--viewport-height,100dvh) - 360px)))}
@media(max-width:600px){#quick-cards{--quick-grid-height:96px}}
@media(max-height:560px){#quick-cards{--quick-grid-height:46px}}
.quick-panel{flex:none;min-width:0;border-top:1px solid var(--line);background:#fff;padding:0 12px 9px}
.quick-panel-header{display:flex;align-items:center;flex-wrap:wrap;gap:8px;min-height:36px;padding:5px 0}
.quick-panel-header>strong{font-size:12px;white-space:nowrap;color:#29384b}
.quick-card-search{display:flex;align-items:center;gap:5px;width:160px;min-width:78px;height:25px;border:1px solid #e5eaf0;border-radius:4px;padding:0 7px;background:#fff}
.quick-card-search svg{width:12px;height:12px;flex:none;color:#9ba6b3}
.quick-card-search input{min-width:0;width:100%;border:0;outline:0;background:transparent;font-size:11px;color:#526078}
.quick-count{color:#c7994d;font-size:10px;white-space:nowrap}
.quick-panel-actions{display:flex;align-items:center;gap:4px;margin-left:auto}
.quick-panel-button{padding:3px 5px;height:25px;border-radius:4px;background:transparent;color:#65728a;font-size:11px;white-space:nowrap}
.quick-panel-button:hover,.quick-panel-button[aria-pressed="true"]{background:#eef4ff;color:var(--blue)}
.quick-panel-button:disabled{opacity:.45}
.quick-card-grid{display:flex;flex-wrap:wrap;align-items:flex-start;align-content:flex-start;gap:4px;max-height:96px;overflow-y:auto;overscroll-behavior:contain;min-width:0;scrollbar-width:thin}
.quick-card-grid .quick-card-shell{display:block;position:relative;flex:0 0 112px;width:112px;max-width:100%;min-width:0;margin:0;padding:0;border:0;border-radius:3px;background:transparent}
.quick-card-grid .quick-card{display:flex;flex-direction:column;justify-content:center;gap:4px;width:100%;min-width:0;height:46px;margin:0;padding:5px 6px;border:1px solid #dfebfd;border-radius:3px;background:#eff5ff;text-align:left;position:relative;cursor:pointer;color:#526a91;overflow:hidden;transition:background .12s,box-shadow .12s}
.quick-card-grid .video .quick-card{background:#fff4e1;border-color:#ffedce;color:#a9752d}
.quick-card-grid .image .quick-card{background:#e7f7ef;border-color:#d9efe2;color:#388a67}
.quick-card-grid .quick-card-heading,.quick-card-grid .quick-card-footer{display:flex;align-items:center;gap:4px;flex:none;width:100%;min-width:0;max-height:none;margin:0;padding:0;color:inherit;font-size:inherit;line-height:inherit;overflow:hidden}
.quick-card-grid .quick-card-title{display:block;flex:1;min-width:0;margin:0;padding:0;border:0;color:#25334a;font-size:11px;line-height:16px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.quick-card-grid .quick-card-preview{display:block;flex:1;min-width:0;max-height:12px;margin:0;padding:0;border:0;font-size:9px;line-height:12px;color:inherit;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.quick-card-grid .quick-card-time{display:block;flex:none;font-size:8px;line-height:12px;color:#9a9a91;text-align:right;white-space:nowrap}
.quick-card-type{display:inline-flex;align-items:center;gap:1px;flex:none;position:static;max-width:100%;padding:1px 3px;border-radius:3px;background:#5c93df;color:#fff;font-size:8px;line-height:12px;white-space:nowrap}
.quick-card-type svg{width:8px;height:8px;flex:none}
.video .quick-card-type{background:#ef9f1b}
.image .quick-card-type{background:#2db87b}
.quick-card:hover:not(:disabled){box-shadow:inset 0 0 0 1px currentColor}
.quick-card:focus-visible{outline:2px solid var(--blue);outline-offset:-2px}
.quick-card:disabled{cursor:default;opacity:.58}
.quick-card[aria-busy="true"]{opacity:.65}
.quick-card .quick-send-label{position:absolute;width:1px;height:1px;overflow:hidden;clip-path:inset(50%);white-space:nowrap;margin:0}
.quick-card-actions{display:none;position:absolute;right:4px;bottom:4px;gap:3px}
.quick-card-actions .icon-button{width:18px;height:18px;padding:3px;border-radius:3px;background:#ffffffd9;color:#607088}
.is-managing .quick-card-actions{display:flex}
.is-managing .quick-card-time{visibility:hidden}
.quick-card-empty{flex:0 0 100%;min-width:0;margin:0;padding:6px 0;text-align:left;color:var(--muted);font-size:12px;line-height:18px}
.quick-panel-status{margin:5px 0 0;font-size:11px;color:#a77b35}
.quick-panel.is-collapsed{padding-bottom:0}
.quick-panel.is-collapsed .quick-card-search,.quick-panel.is-collapsed .quick-panel-status{display:none}
.quick-attachment-actions{display:flex;gap:5px}
.quick-video-field #quick-image-player{display:block;width:100%;max-height:150px;object-fit:contain;margin-top:9px;border-radius:4px;background:#f0f3f7}
@media(max-width:600px){.quick-panel{padding-left:10px;padding-right:10px}.quick-panel-header{gap:5px}.quick-card-search{flex:1;width:100px;max-width:160px}.quick-panel-actions{gap:0}.quick-panel-button{font-size:10px;padding:2px 4px}.quick-count{font-size:9px}.quick-card-grid{max-height:96px}}
@media(max-height:560px){.quick-card-grid{max-height:46px}.quick-panel-header{min-height:30px;padding-top:3px;padding-bottom:3px}}
.message-copyable{cursor:copy;-webkit-user-select:none;user-select:none;-webkit-touch-callout:none}.message-copy-url{display:inline;max-width:100%;padding:0;margin:0;border:0;border-radius:0;background:transparent;color:var(--blue);font:inherit;line-height:inherit;text-align:left;white-space:pre-wrap;overflow-wrap:anywhere;word-break:break-word;vertical-align:baseline;text-decoration:underline;cursor:copy;-webkit-appearance:none;appearance:none;-webkit-user-select:none;user-select:none;-webkit-touch-callout:none}.message-copyable:focus-visible,.message-copy-url:focus-visible{outline:2px solid #7bafff;outline-offset:3px}.message-copy-fallback{display:block;width:100%;min-height:130px;max-height:40vh;resize:vertical;box-sizing:border-box;border:1px solid var(--line);border-radius:4px;padding:10px;font:inherit;font-size:14px;line-height:1.6;-webkit-user-select:text;user-select:text;-webkit-touch-callout:default}
.media-modal progress,.quick-video-field progress{display:block;width:100%;height:7px;margin:10px 0;border:0;border-radius:3px;accent-color:var(--blue)}.media-modal progress::-webkit-progress-bar,.quick-video-field progress::-webkit-progress-bar{background:#eaf0f8;border-radius:3px}.media-modal progress::-webkit-progress-value,.quick-video-field progress::-webkit-progress-value{background:var(--blue);border-radius:3px}.upload-size{font-size:12px;color:var(--muted);line-height:1.6;margin:8px 0}.media-modal .modal-actions{flex-wrap:wrap}.media-modal .secondary-button{border-radius:4px}
.editor-popover[data-mode="quick"]{max-height:min(600px,max(120px,calc(var(--viewport-height,100dvh) - 210px)));overflow-y:auto;overscroll-behavior:contain;border-radius:4px}.editor-popover[data-mode="quick"] .popover-header{position:sticky;top:0;background:#fff;z-index:2}.quick-video-field{min-width:0;border:1px solid var(--line);border-radius:4px;padding:10px;background:#fafbfd}.quick-video-heading,.quick-video-meta{display:flex;align-items:center;justify-content:space-between;gap:8px}.quick-video-heading strong{font-size:12px;font-weight:500}.quick-video-heading .secondary-button{padding:6px 9px;font-size:12px;border-radius:4px}.quick-video-field video{display:block;width:100%;max-height:150px;margin-top:9px;background:#202735;border-radius:4px}.quick-video-meta{padding-top:6px;font-size:11px}.quick-video-meta span{overflow:hidden;text-overflow:ellipsis;white-space:nowrap;min-width:0}.quick-video-meta button{flex:none;color:var(--red);font-size:11px}.quick-video-field p{margin:8px 0 0;font-size:11px;line-height:1.6;color:var(--muted)}.quick-video-label{display:flex;align-items:center;gap:5px;margin-top:6px;color:#6e7e96;min-width:0}.quick-video-label svg{width:13px;height:13px;flex:none}.quick-content .quick-video-label span{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:11px;max-height:18px}.quick-send-label{display:block;margin-top:4px;font-size:11px;color:var(--blue)}.quick-form #quick-error:empty{display:none}
@media(max-width:600px),(max-width:950px) and (pointer:coarse) and (orientation:landscape){.visitor-agent-info{min-width:0;padding-right:128px}.visitor-header{padding-left:max(12px,env(safe-area-inset-left,0px));padding-right:max(12px,env(safe-area-inset-right,0px))}.visitor-composer{padding-left:max(10px,env(safe-area-inset-left,0px));padding-right:max(10px,env(safe-area-inset-right,0px))}.modal{max-height:calc(var(--viewport-height,100dvh) - 24px)}}
@media(max-height:500px) and (max-width:950px){.desktop-editor{height:132px}.editor-toolbar{height:32px}.editor-footer{height:32px;padding-bottom:5px}.visitor-header{min-height:78px;padding-top:8px;padding-bottom:8px}.visitor-messages{padding-top:12px}.profile-avatar-block{padding-bottom:8px}}